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Zendesk Agent Routing Automation API
Development of an API for automating agent routing in Zendesk, improving customer support operations and response times.
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Date
May, 2021 -
Client Name
Zendesk Automation API Development -
Project Type
Development

Goal
Development of an API for automating agent routing in Zendesk, improving customer support operations and response times.
Challenge
Ensuring the API seamlessly integrates with Zendesk to automate agent routing without compromising the quality of customer support.